Tō Tātou Code of Ethics

Hōnore te Tiriti

Honour the Treaty

Te Tiriti o Waitangi is fundamental

to the operations of Moni Ora.

The principles of

Partnership, Protection & Participation

are reflected in daily practices.

Whakangungu

to support staff

All staff are trained & qualified. 

Moni Ora ensures all staff have

the appropriate resources and

professional development

to deliver services competently

to the communities of Tairāwhiti.

Muna

to talk privately

Total confidentiality in all matters.

Before discussing details with

any third party, permission is

obtained from the client family

according to the provisions of 

the Privacy Act 2020.

Noho Haepapa

to be accountable

All staff display

reliability, integrity & accountability,

working as representatives of

Moni Ora when communicating with individuals, families, creditors,

or any other people.

Whakaute

to respect

Respect to all through

manaakitanga & whānaungatanga,

hospitality and connection.

Clients, their families, and whānau

are the experts in their own lives

and maintain tino rangatiratanga,

self-determination,

by leading their own journey and 

kōrero along the path to

financial wellbeing.

Tautoko

to support 

Support with empathy and 

understanding to empower people

to take control of their finances.

Free

Confidential

Non-judgemental

assistance to all

without discrimination.

Na roto i te hanga hononga, ka tautoko matau i a whānau kia anga whakamua

Through building relationships, we support people to move forward

- Moni Ora Mentor

Tash