Would you like to walk
Beside whānau on the path to financial wellbeing
You will need critical thinking and problem-solving skills,
must be an active listener, without judgEment,
and have heart for people.
Moni Ora, a small professional team
We are a small professional team that works together to support people who want help with personal budgeting.
We use strength-based principles to build moni mana and resilience throughout the Tairāwhiti region.
Working as a team, we each have our core roles with overlapping responsibilities to cover operations from the front desk to the back office and throughout the region. Cases are often complex and intense but ultimately satisfying to see people achieving goals and getting ahead.
We are looking for 2 people to join our team to fill Financial Mentor and Office Assistant roles. Both these roles are 30 hours per week and will be working directly to support incoming inquiries.
Financial Mentor – Supporting people with their personal budgeting, including debt management, negotiation, and advocacy. Supporting clients to get the help they need to address any wider issues causing concern.
MoneyMates – Bespoke courses to build financial knowledge, confidence, and resilience.
Front desk– First point of contact for incoming inquiries and support to client inquiries to identify needs and provide crisis support if needed.
Office Support – Support our team as a receptionist including pre-engagement support and follow-up with clientele. Performing administrative and routine clerical tasks, including organising and managing files and assisting with the maintenance of the service’s database.
Not for the faint-hearted!
The attributes and skills required for both roles are similar. Both will need interpersonal skills and good attention to detail, that's a must! It is essential that anyone applying to join the Moni Ora team must have the desire to help people with their personal budgeting to clear debt and get control of their money.
You must have a passion for what we do!
Applicants for the Financial Mentor role will not necessarily have prior experience in an office setting, whereas those applying for the Office Assistant role will.
Being able to work with all people however they present is a must. Moni Ora welcomes everyone.
You will need to be able to extend manaakitanga to incoming inquiries, be professional, and have a high degree of attention to detail and discretion.
Having knowledge of our local communities is preferred, and an understanding of the principles of Te Tiriti o Waitangi is essential.
To be on our team you will need to have a heart for people, ears to hear their stories and be able to maintain confidentially. You'll need to be
an active listener
positive and non-judgemental
capable in numeracy and literacy
able to build relationships and motivate people to make positive changes in their lives, and
able to build networks to develop referral pathways
Experience in the social sector is a bonus although it is not necessary to have formal qualifications. You will need to be competent in household budgeting, have common sense, and be able to pass a police clearance check.
Along with people skills you will need to have good literacy, numeracy, and computer competency.
Computer competency is a must to work in Microsoft Excel and Word and the Google equivalents. Must be able to input data accurately and maintain case notes.
Again, the difference between the roles is Office Assistant applicants will need experience in an office setting in reception and administrative roles, whereas the Financial Mentor applicant may have little or no office experience but is looking for a change in work-life direction that is in line with the work of Moni Ora.
Initial on-the-job training and ongoing professional development are provided.
Successful applicants must complete a 12-module introductory course.
For the Financial Mentor role, this introductory course will be followed by a provisional period of working with clients under supervision to achieve qualification as a Financial Mentor.
Receive initial training and ongoing professional development
Free mental health and wellbeing services through EAP
Work in a supportive environment
Support to obtain Level 4 Certificate in Health and Wellbeing
Contribute real value to your community
Help people, families, and whānau struggling with debt to reduce stress and become independent
Support people, families, and whānau to develop action plans to achieve their goals and aspirations