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Writer's pictureMoni Ora

FAQs for first-time callers

In this post, I want to address some questions you might have about coming to Moni Ora if you have never visited us before.


What brings people to us varies but is always deeply personal. Sometimes people are hesitant about coming or feeling whakamā. The Moni Ora team understands how difficult it is for people to reach out for support with something so fundamental as our money.


At Moni Ora, we believe that people are capable of managing their finances, and for the most part, don't need us. But life throws curve balls.

Often people who come are in financial crisis and seeking help with a hardship application but we also help those who just want to do better. Everyone is different.


We aim for everyone who enters our door to feel welcome and safe.


Moni Ora accepts walk-ins and referrals from organisations working with people who are worried about money and want budgeting support. 




General questions asked pre-visit

How much does it cost to see a Financial Mentor?

Is it private?

What is a financial mentor?

Do you take over my money, and tell me what to do?

Who can get support from Moni Ora?

How long does it take?

What should I bring to my session?

Opening hours?

Where is Moni Ora?

What if I change my mind and don’t want to come?




We're here to help. If you have any more questions don't hesitate to get in touch with us here




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